Get iPod Touch/iPhone Working in Windows 7 x64

January 1, 2009


One thing I noticed rather quickly with this build was that the iPod Touch does not seem to work out of the box in iTunes.  At first I didn’t mind, but then there was added pressure when my brother snatched my 6801 DVD and installed it on his machine and then came to me to get his iPod Touch working.  So of course this started a quest to do what many others wrote off as impossible.  Well, I’m here to tell you that it is NOT impossible, it just requires a little know how and willingness to do some things manually.  So let’s get to it shall we?

NOTE: Everything you need to know to make this work is in the following guide, if yours isn’t working, you did something wrong, so read it over again because you probably missed a step.

What you will need:

  • Latest iTunes x64 release from
  • Installed copy of iTunes on a Vista x64 system available to you
  • Basic knowledge of installing drivers in Windows

Ok, so first off, you obviously need to install iTunes.  Install it as you normally would and let it do it’s thing.  Once you have done that, you will notice the following error if you try to start iTunes with your iPod Touch plugged in:


The reason this happens is because the iTunes installer does not install the Mobile Device Support component which is necessary for the iPod Touch to work correctly.  To remedy this issue do the following:

  1. Copy the “Mobile Device Support” directory from your Vista system to the same location on your 7 system (Located in C:\Program Files (x86)\Common Files\Apple\).
  2. Once you have done that, we need to merge the appropriate registry entries so the services actually work.  Merge THIS registry file and allow all UAC prompts.
  3. Once that is done, now we need to move on to the hardest part of the whole process.  Installing the correct driver for the iPod Touch.  Windows 7 incorrectly sees the device as a digital camera, so we need to fix this manually.  To do this head into the device manager and select the iPod (see screenshots below).


    Once you have done that, right click and go to “Update Driver”.  You will now see this:


    Select “Browse my computer for driver software”.  Now you should see this:


    Click the button highlighted (hint: it’s the Let me pick… Button).

    When the prompt comes up, click have disk and navigate to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers\

    After doing that click OK and you should see this:


    Click Next and the driver will install.

    Finally, reboot your computer to allow the Mobile device service to start, and plug in your iPod Touch and fire up iTunes.  Your device should now work exactly as it should.  Enjoy!

Get iPod Touch/iPhone Working in Windows 7 x64 at Chris123NT’s Blog


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